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Order Cancellation

  • Before Shipment:
    • Customers can cancel their order for any reason before it has been shipped. To cancel an order, please contact our customer service.
    • A full refund (after deducting payment gateway charges) will be processed to the original payment method within 3-4 business days.
  • After Shipment:
    • If the order has already been shipped, it cannot be canceled.

Refund Policy

  • Eligibility for Refund:
    • Products must be unused, undamaged, and returned in their original packaging to be eligible for a refund.
  • Refund Process:
    • To request a refund for damaged or defective product, contact us within 2 days of receiving the product.
    • After reviewing your request, we will provide instructions on how to return the product.
    • Once the returned item is received and inspected, we will process the refund to your original payment method within 3-4 business days. Refunds may take 3 additional business days to reflect in your account, depending on your payment provider.
  • Shipping Costs:
    • Original shipping costs are non-refundable unless the return is due to a defect or error on our part.
    • The customer is responsible for return shipping costs unless otherwise stated.


RoboMake reserves the right to update or modify this policy at any time without prior notice. All changes will be effective immediately upon posting to this website.

By shopping with us, you agree to the terms and conditions outlined in this refund and cancellation policy.